Privacy & Cookie Policy

Last Updated: June 2026

1. Introduction

This Privacy & Cookie Policy explains how U-Roof Limited (“we”, “our” or “us”) collects, uses, stores and protects your personal information when you visit our website, contact us or use our services. It also explains how we use cookies and similar technologies on our website.

By using our website or providing your information to us, you acknowledge that your personal data will be processed in accordance with this policy.

2. Who We Are

U-Roof Limited

3-5 Caldervale Works, River Street
Brighouse
West Yorkshire
HD6 1LY

Telephone: 01422 237922
Email: info@u-roof.com

3. Information We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Company name
Postal address
Project and enquiry details
Marketing preferences
IP address and device information
Website usage information
Any other information you voluntarily provide to us

4. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations.
Supply products and services.
Communicate with you regarding your project or order.
Improve our website, products and services.
Maintain our business records.
Comply with legal and regulatory obligations.
Send marketing communications where you have consented to receive them.

5. Legal Basis for Processing

We process personal information under one or more of the following legal bases:

Your consent.
The performance of a contract or taking steps before entering into a contract.
Our legitimate business interests.
Compliance with legal obligations.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with carefully selected third parties where necessary to provide our services or where you have given your consent. This may include:

Website hosting and technology providers.
CRM, email and marketing service providers.
Professional advisers, insurers and legal advisers.
Payment and finance providers where applicable.
Trusted third-party contractors and installation partners where you have requested additional services or expressly consented to your details being shared.

For example, where you request a complete project solution, we may share your contact details with trusted contractors who can provide quotations for foundations, steel frame installation and associated works.

All third parties are required to process your information securely and in accordance with applicable data protection laws.

7. Marketing Communications

We may contact you regarding your enquiry or project.

Where you have consented, we may also send you information about our products, services, offers and company updates. You can unsubscribe or withdraw your consent at any time by contacting us or by using the unsubscribe link in our emails.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information, including:

SSL encryption on our website.
Secure email systems.
Restricted access to personal information.
Secure storage and processing procedures.

Whilst we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Enquiry and customer information may be retained for up to six years following our last interaction unless a longer retention period is required by law.

10. Your Rights

Under UK data protection legislation, you have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Restrict the processing of your information.
Object to the processing of your information.
Request the transfer of your information to another organisation.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details above.

11. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, understand how our website is used and help us improve our products and services.

Cookies are small text files placed on your device when you visit our website. Some cookies are necessary for the website to function correctly, whilst others help us analyse website performance and deliver relevant advertising.

We may use the following categories of cookies:

Strictly necessary cookies
Performance and analytics cookies
Functionality cookies
Advertising and marketing cookies

Our website may use third-party services including:

Google Analytics
Google Ads
Google Tag Manager
Meta Pixel

You can manage or withdraw your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our business, legal requirements or the services we provide. Any updates will be posted on this page and will take effect immediately upon publication.

14. Contact Us

If you have any questions regarding this Privacy & Cookie Policy or how we process your personal information, please contact:

U-Roof Limited
3-5 Caldervale Works, River Street
Brighouse
West Yorkshire
HD6 1LY